By using our service notification application from (ServiceTitan), you agree to the following Terms and Conditions. Please read them carefully.
1. Description of Service Titan
ServiceTitan is a platform that allows San Diego’s HPS Mechanical, Inc. to send text (SMS) messages or other notifications to customers about their service appointments, updates, and related information.
2. Consent to Receive Communications
The number of messages you receive will depend on the nature of your service and communication preferences. Typically, you can expect:
- Appointment-related updates: 1–5 messages per appointment.
- Service updates: Additional messages may be sent if there are delays or critical updates.
- Feedback requests: 1–2 follow-up messages after service completion.
You will not receive promotional or marketing messages unless you have explicitly opted in to receive them.
3. Message Frequency Disclosure
By providing your mobile phone number, you agree to receive text messages from HPS Mechanical, Inc. Messages may include:
- Appointment confirmations, reminders, and updates.
- Notifications about service progress or delays.
- Requests for feedback following service completion.
Standard messaging and data rates may apply based on your mobile carrier’s plan.
4. Opt-Out
You may opt out of receiving text messages at any time by replying “STOP” to any text message you receive. After opting out, you may receive a final confirmation message. If you opt out, you will no longer receive text updates regarding your service.
5. Accuracy of Information
You are responsible for ensuring that the mobile number you provide is accurate and up to date. HPS Mechanical, Inc. is not liable for any issues arising from incorrect contact information.
6. Service Availability
The delivery of text messages is subject to effective transmission by your mobile carrier. HPS Mechanical, Inc. is not responsible for delays or failures in message delivery.
7. Privacy and Data Protection
We value your privacy. Your contact information will only be used for the purposes outlined in these Terms. Please refer to our Privacy Policy for more details on how we handle your information.
8. Modification of Terms
HPS Mechanical, Inc. reserves the right to modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Service after modifications constitutes your acceptance of the revised Terms.
9. Governing Law
These Terms and Conditions are governed by the laws of California, USA. Any disputes arising under these Terms shall be resolved in accordance with local regulations.
10. Contact Information
If you have any questions about these Terms or the Service, please contact us at:
Main Office: 661-397-2121
support@hpsmechanical.com